Refund Policy
MCS LLP — Legal Information
Last Updated: January 1, 2025 | Effective for all users of MCS LLP services.
1. Web Development Services
- Cancellation within 24 hours of payment: 100% refund
- Cancellation within 7 days (before delivery): 50% refund
- After final website approval and delivery: No refund
- AMC (Annual Maintenance Contract): Non-refundable once services commence
2. HR & Recruitment Services
- Registration and processing fees are non-refundable once the application has been processed
- Payment disputes must be raised within 15 days of the transaction
- Placement fees are non-refundable once the candidate has been placed
3. Recharge, Bill Payment & Travel Services
Important: MCS LLP does not process payments for these services. We only redirect users to official provider websites. For refunds on these transactions, please contact the respective service provider directly.
4. How to Request a Refund
- Email us at info@mcsllp.co.in with subject: "Refund Request — [Your Name]"
- Include your full name, mobile number, service name, and transaction date
- We will acknowledge your request within 2 business days
- Eligible refunds will be processed within 7–10 business days
5. Refund Method
Refunds will be credited to the original payment method used. We do not issue refunds via cash or alternative payment methods.